Shipping Policy
Shipping Method & Cost
Standard Shipping (Mostly Free): delivered by your local postal service
Express Shipping (Pay Extra Fees): Via DHL, UPS or FedEx
Processing Time & Delivery Estimates
Once you've ordered, we will process it ASAP in 1 to 4 days and upload your tracking number within 7 days.
Standard: takes around 8 - 12 days
Express: takes around 5-10 Days
The exact delivery times and days depend on your location, periods like Christmas and Black Fridays will take slightly longer.
Warehouse
China, US or UK warehouse
Shipping Information Tips
Double check your delivery address must be detailed and accurate - you need to provide your specific street number, building number and room number; The zip/post code should correspond to your city
We currently only ship to:
United States
United Kingdom
Canada
Multiple Parcels Delivery
We do our best to ensure that all your items arrive at the same time. Sometimes, our products are not always sent together, as different shipping options can be used depending on the product. Once the item has been shipped, you will receive a shipping notification email.
Order Changing and Cancelling
Unfortunately, we can't change the shipment once the product is en route, but you can cancel your order within 24 hours of placing it and reorder it with the exact same details.
Please note that your address information must be specific to the street number, building number and room number.
Cancellation is not accepted once the package has been shipped.
If the package is lost or cannot be recovered due to the wrong address provided by the customer, the loss shall be borne by the customer. Quiet Goods will not exchange orders or refund money.
Duties and Import Taxes
Due to the customs policies of different countries, we CANNOT control the taxes. Our product prices do not include VAT or import tax for your country. We will try our best to declare a comparatively lower value for the product.
If you have further questions about the declared value, please feel free to send us an email at: hello@quietgoods.shop